Frequently Asked Questions

Please select the common questions and you will be take to the appropriate answer.  If we don't have an answer to your questions, then please send it to us by email and we will specifically answer your question.

Chiropractors

1. Is the chiropractor you are referring me to a registered chiropractor?
2. What qualifications do the Chiropractors have?
3. What do I do If I don't like the Chiropractor that I am referred to?

Voucher

1. How long is my voucher valid for once I purchase it?
2. What if I decide I don't want to use the voucher?
3. Why is the voucher so cheap? Am I getting quality service?

General

1. What's in it for the Chiropractor?

Chiropractors

1. Is the chiropractor you are referring me to a registered chiropractor?

   Yes. All our chiropractors are registered with the relevant Chiropractors Registrations Board in their state. Our chiropractors have to apply for re-registration every year and meet the registration board requirements.

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2. What qualifications do the Chiropractors have?

   In Australia, Chiropractors are required to complete five years of full time study, comprising a double degree or a 3-year Bachelor degree inHealth Science and 2-year Masters of Chiropractic. 

   The study is based around physics, chemistry and biology with all the elements of health science - including anatomy, physiology, biochemistry, microbiology, pathology, and radiography, as well as providing a comprehensive chiropractic knowledge and practical skill base.

   Chiropractors are considered Primary Health Care Providers by the Australian Goverment.

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3. What do I do If I don't like the Chiropractor that I am referred to?

   Our Chiropractors are selected based on their high level of skill and good standing.  If however, for some reason, you decide after your first visit, that you would prefer to see another Chiropractor, then we will refer you to another Chiropractor at no additional cost.  Please contact us and we will arrange a new referral. Please remember that the new chiropractor will have to do a full examination and report before care can begin. 

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Voucher

1. How long is my voucher valid for once I purchase it?

   Your voucher is valid for 4 weeks from the time you purchase it.  The chiropractor will contact you shortly after you have bought a voucher.  You can discuss extending the voucher expiry date with the chiropractor in person.

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2. What if I decide I don't want to use the voucher?

   You are entitled to a refund of the voucher price less a $5 admin fee.  You may only claim a refund within 4 weeks of the date of purchase.

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3. Why is the voucher so cheap? Am I getting quality service?

   This is a community outreach program put together by Chiropractors to help people just like you take the first step towards better heath, without drugs or surgery. 

   You receive the highest quality of service at a fraction of the cost.

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General

1. What's in it for the Chiropractor?

   To put it simply; Your Chiropractor gets the privelage of having you as a patient without having to do other types of expensive marketing.  It's a win-win.

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